Who We Are
Mike and Darlene Duncan understand the value of time, accuracy, and responsiveness. This understanding, coupled with nearly four decades of experience creates the reliable, knowledgeable, flexible, and service-oriented experience clients enjoy when they trust Mike and Darlene to serve their commercial needs in the wholesale distribution of instrumentation and hydraulic tubing. Whether you are a small family-owned Mom and Pop, a commercial contractor, or a large Marine industry corporate player, expect the same detail-oriented, tailor-made service that respects your valuable time and delivers the customized products you need. Count on Mike and Darlene to align your goals with a successful experience.
“We personalize relationships with our clients. We don’t know where they end and where we begin,” Mike says. “We hope we meet good people and business somehow gets in the way.”
Understanding Your Goals
The first thing we do is come to a clear understanding of your goal — together. What you need, why, and how we will ensure you get it. Then, we coordinate with engineers and contractors, to ensure the communication process is streamlined and collaborative. We bring technical people together to ensure we follow your goals across the finish line —on YOUR timeline.
We Manage Your Tubing Procurement Needs
We manage your tubing material needs. We listen. We rely on production and technical engineers to help us with lead times and specifications; contractors to help us with site decisions; and procurement professionals to determine the amount needed. We customize your needs and deliver a product that exceeds your expectations. Throughout the process, we connect you with the experts and ensure transparency throughout. We manage your project so that you can focus on your clients’ needs.